If you have a larger medical facility, there can be many professionals who deserve a place in your workforce, but there is one employee position that often gets overlooked as a necessity: a 24-hour patient care case manager. These skilled professionals are well versed in many areas of medical administration and medical care, but they have a very exact set of skills and responsibilities that come in handy in a medical facility setting. Here is a look at some of the common job responsibilities of a 24-hour patient care case manager so you can see why you do need this professional in your place of business.
Helps to develop plans of care for patients while admitted to your facility.
Patients coming into the facility for treatment or care can have varying needs according to their medical situation and medical history, among other factors. A patient care case manager takes on these patients to ensure they get the most well-rounded care plan for the entirety they are in your facility. While the medical staff will be in charge of treatment, the case manager will see to it that the individual needs of the patient are met. For example, if a patient speaks a different language, the case manager will arrange for a translator to be available during treatment.
Handles discharge and transfer arrangements for patients.
When one of your patients is being discharged, there can be a lot of paperwork involved. If that patient is being transferred to another care facility, the process can be even more tedious. The patient care case manager is there to help make sure these processes go seamlessly so the patient gets the best of care through discharge or transfer to another facility. They will make arrangements with other care providers, set up followup appointments, print off the necessary paperwork, and best of all, they can do so at any time of day or night.
Identifies cost-effective treatment options and alternatives according to the patient's finances.
If a patient comes in with a certain type of insurance or no insurance coverage at all, the case manager helps to find the most cost-effective routes of treatment for that patient. They will use all available resources and information to figure out how the billing should be handled, how costs can be kept down, and how the care facility can better serve the patient's financial needs during their treatment.
To learn more, contact a company like Accu-Care Nursing Service Inc.